Recording Reference Service

RRP Medical Reference Service

A young male patient was diagnosed to have laryngeal papillomas at the age of 3 years for which he underwent permanent tracheostomy and also multiple surgical and laser excision procedures. Then, later in life, the patient had progressive breathlessness and dysphagia. On examination, he had supraclavicular lymphadenopathy showing squamous carcinoma pathology. Since laryngeal papillomas have a h...

Service equality in virtual reference

Research is divided about the potential of e-service to bridge communication gaps, particularly to diverse user groups. According to the existing body of literature, eservice may either increase or decrease the quality of service received. This study analyzes the level of service received by different genders and ethnic groups when academic and public librarians answer 676 online reference quer...

Amazon WorkSpaces Service - API Reference

Amazon WorkSpaces Service - API Reference

Modeling and Evaluation of an Online TV Recording Service

In this paper we investigate the performance of a video delivery service using the OnlineTVRecorder.com service in Germany as an example. We show that the request arrivals for file downloads play an important role and the system reacts differently when the arrivals are time-dependent. We consider two simple analytical models: a steady state Markov chain analysis for constant arrivals and a flui...